The biggest release in our history
When I started Fingertip I asked myself, what if we could solve all the pain and frustration that go along with poor organizational decision making. What if we could create a place to commit to decisions and create accountability. What if I would actually be able to influence a decision that will affect my work. What if we could solve all the pain and frustration that goes along with poor organizational decision making. What if we could create a place to commit to decisions and create accountability. What if we could have a place where we actually learn from past decisions instead of just blaming each other for the mistakes made. What if we would understand the whole lifecycle of decision making from the early stage on and share those insights with colleagues and different stakeholders and build on them to make better decisions. What if we wouldn’t have to spend ⅓ of our time to wait for a decision and finally, what if decisions wouldn’t be made behind closed doors anymore. What if I could influence a decision that is affecting me.
Almost five years ago we defined that decision making is the universal problem that we need to solve. We actually went a bit against the stream by focusing on creating our full desktop application first, which is very deep functionality wise. I actually strongly advice doing this for applications that operate on an enterprise level. It’s fine to do a mobile app first if you are Instagram and want to help your consumers share images with nice filters but if your goal is to help businesses run their processes on the tool you provide you need to start with a deep version that can enable companies to do so and not limit yourself or them by forced simplicity.
This is why we started by creating our desktop application and then we took the bold step of simplifying it radically and then we took this simplification even one step forward and this has become our mobile product. Fingertip Mobile allows our customers to create decisions on the go and give their support or approval from wherever they are.
But Fingertip 3.0 is more than the mobile version, which is by the way built completely using Salesforce.com new Lightning Experience, which is to this date still a rarity. In Fingertip 3.0 we have done major updates to the product and in fact it’s the biggest release to this date. Aside from the mobile version it includes also a complete Lightning Experience ready desktop application and User Experience updates such as the card view. We wanted to enable our users to be able to see what’s the status of a decision, what’s their role and what’s expected of them at a glance without opening a decision. In addition to this we wanted to make sure that our customers always can make decision at lightning speed and have done major work in the backend of our code that shows itself to Fingertip users through immense performance improvements.
On top of that we took flexibility to a whole new level. The reason why Salesforce.com is popular is because they allow their users ultimate customization power. Now the same is possible in Fingertip. Our customers can design their decision layout and fields so they fit exactly their needs. For example, a decision regarding Finance needs different fields than an HR decision. Now our customers can create different types of decision layouts. All together Fingertip 3.0 is built closely on our customer needs and makes sure that nothing stands in the way between them and them making better decisions.
Fingertip is at an exciting point and I look forward to continue working on our product to constantly exceed customer expectations and surprise them with news.